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Ambient light sensor not working

Posted: Thu Aug 25, 2016 8:17 pm
by Orngrimm
I bought the new r7 and am happy with it in general.
Only one big issue: The ambient light sensor does not work. It always shows me 132 lux. No matter if i am in complete darkness or in direct sunlight.

I tested with various apps and all tell the same: 132 lx

I am on android 6 (Original firmware, came on phone), build 20160720

How to fix this and make the sensor work? i hate it to constantly regulate the screen-brightness manually... On what year are we? 2001 or what?

Re: Ambient light sensor not working

Posted: Fri Sep 02, 2016 7:45 am
by blackview_admin
Orngrimm wrote:
I bought the new r7 and am happy with it in general.
Only one big issue: The ambient light sensor does not work. It always shows me 132 lux. No matter if i am in complete darkness or in direct sunlight.

I tested with various apps and all tell the same: 132 lx

I am on android 6 (Original firmware, came on phone), build 20160720

How to fix this and make the sensor work? i hate it to constantly regulate the screen-brightness manually... On what year are we? 2001 or what?


Hi,

Have you ever try a factory reset ?

Best regards,
Admin