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firmvare update

Posted: Sat Jul 02, 2016 9:15 am
by 6000 user
Hi!
I have recieved new firmware update, but I don't know if I should update or not. I don't want to be beta tester or brick my phone. Did anyone did this update? Is it safe? What " minor bugfixes" does it fix?

Re: firmvare update

Posted: Mon Jul 04, 2016 4:01 pm
by debrick
I was enjoying my new phone until an hour ago when i did the actualization, Now my phone ask for the pin code but after that it says that there is no sim card , or it randomly gets connected or disconnected never allowing 4g.

It will be nice to have some help or some way to go back to the original.

Re: firmvare update

Posted: Mon Jul 04, 2016 8:24 pm
by dabomb
I installed the Update BV6000_Blackview_V01_20160630 via OTA.
Now the phone is not recognizing any sim Card any more. :evil: :x

Re: firmvare update

Posted: Mon Jul 04, 2016 8:36 pm
by The Master
Same for me, no SIM card recognized!

Re: firmvare update

Posted: Mon Jul 04, 2016 9:59 pm
by tickett
Same problem here I think! I just received the phone though and didn't try it with factory firmware... went straight ahead and installed the update- doh!

Re: firmvare update

Posted: Tue Jul 05, 2016 3:54 am
by j1bv6000
Had problem with Sim card slot 1 before update.
Thought new firmware would solve problem, now both slots don't read my sim card.
Frustrating. :evil: :evil: :evil:
Please provide patch, otherwise my BV6000 will become a hammer as in youtube promo.

Re: firmvare update

Posted: Tue Jul 05, 2016 5:09 am
by koma
tickett wrote:
Same problem here I think! I just received the phone though and didn't try it with factory firmware... went straight ahead and installed the update- doh!

The same problem at least for me and for 2 my coleque. Last update brings sim-card problem.
Blackview support team, please help us!

Re: firmvare update

Posted: Tue Jul 05, 2016 6:40 am
by blackview_admin
debrick wrote:
I was enjoying my new phone until an hour ago when i did the actualization, Now my phone ask for the pin code but after that it says that there is no sim card , or it randomly gets connected or disconnected never allowing 4g.

It will be nice to have some help or some way to go back to the original.


Hi,

you can try a factory reset to see if problem can be solved, if still can not , you may need to flash firmware.


Best regards,
Admin

Re: firmvare update

Posted: Tue Jul 05, 2016 6:45 am
by The Master
blackview_admin wrote:
Hi,

you can try a factory reset to see if problem can be solved, if still can not , you may need to flash firmware.


Best regards,
Admin

I've made factory reset 2 times, without results. I think is a patch problem. After a pari of minutes the phone recognize the sim, but without the ability to use mobile data. It's also impossible to add APN profiles to use mobile internet.
Please solve, thanks

Re: firmvare update

Posted: Tue Jul 05, 2016 6:50 am
by blackview_admin
j1bv6000 wrote:
Had problem with Sim card slot 1 before update.
Thought new firmware would solve problem, now both slots don't read my sim card.
Frustrating. :evil: :evil: :evil:
Please provide patch, otherwise my BV6000 will become a hammer as in youtube promo.



Hi,

so before the update, the sim card slot 1 also can not read sim card?
Could you show us a pictures where the sim cards is inserted?
and any pictures to show the screen noticification when you insert the sim cards?

Best regards,
Admin