OTA impossible to update
Posted: Wed Oct 18, 2017 1:14 pm
by aztec165
Dear Admin,
i can't succed to update my phone , restart never stop as the attached picture ,
do you have a solution?
thank you and best regards
- Screenshot_20171018-150447.png (103.96 KiB) Viewed 4032 times
Re: OTA impossible to update
Posted: Thu Oct 19, 2017 12:04 pm
by grAwp
If you want new ROM check this topic
viewtopic.php?f=144&t=147109 and flash your phone via PC
Re: OTA impossible to update
Posted: Fri Oct 20, 2017 9:10 am
by frofa
@aztec165: have you rooted your phone and put a custom recovery onto it (such as TWRP)? If you did, this would explain why your phone is stuck in a bootloop - that's kind of normal. So, the rule of thumb is: never do an OTA update when your phone has a custom recovery. Instead, flash the new ROM through your PC; this will also overwrite the custom recovery and all, so you'll have to root your phone again after flashing.
Re: OTA impossible to update
Posted: Thu Oct 26, 2017 1:28 pm
by blackview_admin
There are many different reasons that can make a phone impossible to receive OTA Updates. Try Flashing (directly) or Local file Update (one by one) instead.