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Some issues with last update 20170517

Posted: Thu Jun 01, 2017 2:02 pm
by BV6000
After i updated my device, i have some issues:

sensitive of screen. i use cristal glass and...when i unlock the screen, and try to draw patron, y need 3 o 4 times to enter to the main screen

glove mode its gone

time of the gps its one early hour

the App Tomtom, in several times, when i open looks like open, but come back to the main screen, looks like to reload and come back to the main screen once again once again once again... i must reboot device


any suggestion?

i'm from Spain with Yellow Bv6000 and the last rom 20170517

Re: Some issues with last update 20170517

Posted: Thu Jun 01, 2017 2:26 pm
by bvbw
On v 20170517, i use tempered glass without big problems (since i've changed myself the dammaged screen ...) :evil:
I want also the glove mode return back with more sensibility or, better, with possibility to set values for it.
I don't have any trouble with tomtom go.

Suggestion : waiting for a new upgrade OTA version fixing bugs from Blackview ... ;) I hope soon ...

Re: Some issues with last update 20170517

Posted: Thu Jun 01, 2017 2:38 pm
by BV6000
thank you for your reply
yes, tomtom go, works fine, but the other day and today i have this problem. I used Tomto Go since October 2016 and no problems, but since the last update, 2 times fail

yes, i hope too

Re: Some issues with last update 20170517

Posted: Sun Jun 04, 2017 6:13 am
by BV6000
Other issues:

Random reboots
Battery Life shortly
Screen with yellows lines arround screen (looks like the cristal glue or temperature)

Re: Some issues with last update 20170517

Posted: Sun Jun 04, 2017 6:29 am
by BV6000
Lag on screen too

Re: Some issues with last update 20170517

Posted: Sun Jun 04, 2017 7:04 am
by bvbw
Problem around screen can explain lagging screen some times after ... (bad screen quality)
I had these problems solved by changing the screen by myself !
But it does'nt explain all other bugs in this version that need a new update quickly ... with return back a more sensitive glove mode ...

Re: Some issues with last update 20170517

Posted: Sun Jun 04, 2017 7:38 pm
by BV6000
Here pictures about yellow lines on the screen

Like this i see the screen of my device. Someone with this issue too?

Re: Some issues with last update 20170517

Posted: Tue Jun 06, 2017 7:54 am
by blackview_admin
BV6000 wrote:
After i updated my device, i have some issues:

sensitive of screen. i use cristal glass and...when i unlock the screen, and try to draw patron, y need 3 o 4 times to enter to the main screen

glove mode its gone

time of the gps its one early hour

the App Tomtom, in several times, when i open looks like open, but come back to the main screen, looks like to reload and come back to the main screen once again once again once again... i must reboot device


any suggestion?

i'm from Spain with Yellow Bv6000 and the last rom 20170517


In the dial interface, please type the *#*#114#*#* while enter into another interface, please send us the screenshot.
We will figure out the problem and find the solution.

Re: Some issues with last update 20170517

Posted: Tue Jun 06, 2017 9:36 am
by BV6000
Ok

Re: Some issues with last update 20170517

Posted: Tue Jun 06, 2017 10:23 am
by blackview_admin
BV6000 wrote:
Ok

Please tear off the protective film on the screen, and check if it still has problem.