Blackview User Forum

 
iMacOSX
Topic Author
Posts: 9
Joined: Tue Jan 10, 2017 10:12 pm

Not work any notification facebook messenger app

Thu Jan 12, 2017 4:14 am

In my phone not work any notification from feacebook messenger.
All settings in application and system is ok. I tray instal older version but I do not see any change.
Any solution repair this problem?
Best regards.
 
Asier99
Posts: 17
Joined: Fri Jan 13, 2017 2:58 pm

Re: Not work any notification facebook messenger app

Sun Jan 15, 2017 12:24 pm

Not.even WhatsApp and some app widgets
 
redheat
Posts: 2
Joined: Fri Nov 25, 2016 4:38 pm

Re: Not work any notification facebook messenger app

Thu Jan 26, 2017 4:52 pm

Solution is to take FB out of the battery optimization.
Go to battery settings, open hamburger menu / dot menu. Select battery optimization settings.
Set app filter to All Apps. Find Facebook. Disable Batt Optimization for it. Done.
 
Haydenukhayden
Posts: 5
Joined: Sun Nov 13, 2016 4:56 pm

Re: Not work any notification facebook messenger app

Fri Jan 27, 2017 7:05 am

I have the same problem once the phone goes into sleep mode (Android marshmellow Doze function) although all apps are set not to be optimized they do not wake the phone so I don't receive any notifications. This includes Facebook, Skype,WhatsApp,alarms, etc etc

I have posted these issues for many months with no helpful responses from Blackview.

Simply put no customer service, that's why I no longer recommend Blackview
 
BV6000
Posts: 86
Joined: Fri Dec 09, 2016 8:59 am
Location: Spain

Re: Not work any notification facebook messenger app

Fri Jan 27, 2017 9:32 am

i had the same problem, furst time i used the fhone. Solution was update firmware to last.
Done
 
Asier99
Posts: 17
Joined: Fri Jan 13, 2017 2:58 pm

Re: Not work any notification facebook messenger app

Fri Jan 27, 2017 10:10 pm

Got same problem, no notifications and even some widgets don't work properly.
 
BV6000
Posts: 86
Joined: Fri Dec 09, 2016 8:59 am
Location: Spain

Re: Not work any notification facebook messenger app

Mon Jan 30, 2017 3:38 pm

try to restore
 
drae
Posts: 4
Joined: Sat Dec 31, 2016 6:57 am

Re: Not work any notification facebook messenger app

Fri Feb 10, 2017 1:41 pm

Hello,

you have to select in "Settings/Background task clear" all apps who shoul send a notification.

Paul
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Not work any notification facebook messenger app

Mon Feb 13, 2017 9:16 am

iMacOSX wrote:
In my phone not work any notification from feacebook messenger.
All settings in application and system is ok. I tray instal older version but I do not see any change.
Any solution repair this problem?
Best regards.

You can open Settings-Sound&notification-Notification-App notifications.
Maybe you clouse it.
 
vermondr
Posts: 4
Joined: Sun Dec 25, 2016 1:19 pm

Re: Not work any notification facebook messenger app

Mon Feb 13, 2017 10:27 am

I have the same problem for a 2 month now after the update to android 7.0!
Whatsapp, Facebook,messenger,....
When the phone is going in standby there will be no notifications on the phone.
Battery saving is off!
When i open the apps they come in!!!!
All the notifications are good in the setting!!!!
Please help us and explane how to fix it!!!
Not only say look if the settings are good. They are!!!!!
Also the problem with the front and back speaker that are broken!!
They only tell we will send it, but you don't do it for two month now!!
Admin-Blackview and Alston, We are costumers help us now!!!!

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