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LCD cracked

Posted: Wed May 31, 2017 8:47 pm
by arikdeep72
Sorry I did not mean to patronize your product, but it turns out one of your outdoor mobile phone product easily broken. Accidentally dropped and the screen cracked :| to nigth

Re: LCD cracked

Posted: Thu Jun 08, 2017 3:41 pm
by blackview_admin
It is a strong rugged device but not absolutely impossible to damage it. You could buy a new screen or complete front panel for example at ali-express.

Re: LCD cracked

Posted: Fri Jun 09, 2017 3:16 am
by mobosenshi
arikdeep72 wrote:
Sorry I did not mean to patronize your product, but it turns out one of your outdoor mobile phone product easily broken. Accidentally dropped and the screen cracked :| to nigth

Welcome to the Club:) See my post here: viewtopic.php?f=142&t=140940

Re: LCD cracked

Posted: Fri Jun 09, 2017 12:52 pm
by mobosenshi
arikdeep72 wrote:
Sorry I did not mean to patronize your product, but it turns out one of your outdoor mobile phone product easily broken. Accidentally dropped and the screen cracked :| to nigth

We're in luck, buddy :mrgreen: Just contact BV services at service@blackview.hk for a (limited-time only) free replacement. Do it by or before July 31!

Re: LCD cracked

Posted: Wed Jun 14, 2017 3:14 pm
by Parcheval
Same as already discussed here: viewtopic.php?f=142&t=116161