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LCD cracked

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arikdeep72
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Posts: 1
Joined: Wed May 31, 2017 8:36 pm

LCD cracked

Wed May 31, 2017 8:47 pm

Sorry I did not mean to patronize your product, but it turns out one of your outdoor mobile phone product easily broken. Accidentally dropped and the screen cracked :| to nigth
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Screen cracked
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blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: LCD cracked

Thu Jun 08, 2017 3:41 pm

It is a strong rugged device but not absolutely impossible to damage it. You could buy a new screen or complete front panel for example at ali-express.
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mobosenshi
Posts: 78
Joined: Fri Jul 15, 2016 10:52 pm

Re: LCD cracked

Fri Jun 09, 2017 3:16 am

arikdeep72 wrote:
Sorry I did not mean to patronize your product, but it turns out one of your outdoor mobile phone product easily broken. Accidentally dropped and the screen cracked :| to nigth

Welcome to the Club:) See my post here: viewtopic.php?f=142&t=140940
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mobosenshi
Posts: 78
Joined: Fri Jul 15, 2016 10:52 pm

Re: LCD cracked

Fri Jun 09, 2017 12:52 pm

arikdeep72 wrote:
Sorry I did not mean to patronize your product, but it turns out one of your outdoor mobile phone product easily broken. Accidentally dropped and the screen cracked :| to nigth

We're in luck, buddy :mrgreen: Just contact BV services at service@blackview.hk for a (limited-time only) free replacement. Do it by or before July 31!
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Parcheval
Posts: 140
Joined: Wed Dec 07, 2016 11:58 am

Re: LCD cracked

Wed Jun 14, 2017 3:14 pm

Same as already discussed here: viewtopic.php?f=142&t=116161
BV_BV9500_V1.0_20190320_20190517-0041
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