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Front Camera very dark during Videocall or selfie
Posted: Sun Nov 27, 2016 8:41 am
by NayanMGr
Hi,
I bought my newest BV6000 a week ago. Everything's completely fine except the front camera which totally blacks out during video calling or selfie. I've got the latest firmware update 20161011. Is there any way to fix this problem?
Hoping for your response asap.
Re: Front Camera very dark during Videocall or selfie
Posted: Mon Nov 28, 2016 6:11 am
by blackview_admin
Hi,
The selfie is taken in low-light environment ? Which may influence your image brightness.
Re: Front Camera very dark during Videocall or selfie
Posted: Tue Mar 07, 2017 10:37 am
by ascaron1st
I have the same problem with my BV6000. The camera goes dark sometimes from the beginning, sometimes after a while. The brightness in the room is good, I have tried to increase it and the problem still persists. How can we solve the problem? Thanks!
Re: Front Camera very dark during Videocall or selfie
Posted: Wed Apr 26, 2017 10:42 am
by chalo
I've got the same problem! The front camera shows everything very dark...
Re: Front Camera very dark during Videocall or selfie
Posted: Wed Apr 26, 2017 10:42 am
by chalo
ascaron1st wrote:I have the same problem with my BV6000. The camera goes dark sometimes from the beginning, sometimes after a while. The brightness in the room is good, I have tried to increase it and the problem still persists. How can we solve the problem? Thanks!
I´ve got exactly the same problem...
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