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Touchscreen: Dead Zone around 'Space Key' requires double tapping

Posted: Fri Nov 25, 2016 4:48 pm
by redheat
Dear Sir or Madam,

my newly bought BV6000 phone suffers from a touch screen problem in roughly the area where the space key of the Android keyboard is normally located:
It never reacts on the first touch. You have to touch repeatedly. It is not a Keyboard problem though. I turned on ANdroid Debugging Options to get the visual press indicator and then you can clearly see that it never reacts on the first tap in this area. You always have to tap twice.
The funny thing is, once it has started to work in this area then it keeps going - but only until you tap somewhere else then it is gone again.
To me this could even be a Software/Firmware/Controller issue because it can be repeated always.

This is extremely annoying when you try to use the on Screen Keyboard.
Please advise if I should return the phone to the vendor, or whether this is a Software issue. And that case could you please help fix it? I'm using the latest ROM available from this forum.

Many thanks and best regards
Martin from Germany

Note: This happens with both Screen foil attached and without. Also it happens with Glove Mode enabled and disabled. The rest of the Screen does not have this issue and reacts immediately on first tap.

Re: Touchscreen: Dead Zone around 'Space Key' requires double tapping

Posted: Sat Nov 26, 2016 7:18 am
by blackview_admin
Hi,

If your device use the latest ROM of 20161011 version, you can try a factory reset to see if problem can be solved or
send back to your seller for problem check.

Re: Touchscreen: Dead Zone around 'Space Key' requires double tapping

Posted: Sun Apr 09, 2017 3:55 am
by peterj
I have just bought BV6000 and I cannot type the letter "p" in portrait when there is sufficient room on screen, same space as "q" side and q works?????
I have had this less than a week so not real happy.
Also the GPS app does not initiate??????
Seems good so far otherwise.