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Back camera broken

Posted: Tue Nov 22, 2016 12:04 pm
by danilobo
After mobile falling to floor 5 times, the rear camera module started to not focus properly. I opened the phone and check that camera module was split in 2 pieces.
Please take care to better protect rear camera on next versions of your phones.

Now I need a rear camera module, as mine is broken. I've sent emails to service and contacted sales agent by Skype, by I never obtain an answer. It's annoying!

Re: Back camera broken

Posted: Wed Nov 23, 2016 2:05 am
by blackview_admin
Hi,

if you need a module replacement, you can directly buy one from online stores, or just send email to service@blackview.hk