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No answer for my problem on BV6000s ?

Posted: Thu Nov 17, 2016 8:41 am
by Land Willys
Hello

I just bought on Amazon a BV6000s. It's really a great smartphone but I have a very annoying problem
The level of the microphone is very low and my interlocutors hear me very weak even if I speak near the microphone hole.
If I use the headphone microphone it works normally (but I lose IP68 capabilities!)
Do you have a solution to this problem?
I have build V01_20160913 and kernel 3.18.19

Thank you for your help

Re: No answer for my problem on BV6000s ?

Posted: Fri Nov 18, 2016 2:20 am
by blackview_admin
contact your seller for repair.

Re: No answer for my problem on BV6000s ?

Posted: Mon Nov 21, 2016 2:43 am
by Tim.strange
And if they weren't an authorised reseller... Tough luck?
Things you didn't know to ask !

Re: No answer for my problem on BV6000s ?

Posted: Tue Nov 22, 2016 2:11 am
by styxxx
Maybe it's just a firmware issue. You could try using "MTK Engineering Mode" (there's an app for it) and check the mic volume values. There are manuals for this on the internet.

Re: No answer for my problem on BV6000s ?

Posted: Tue Dec 13, 2016 1:56 pm
by aras
Hello,

Can any body say that model is the microphone (also loud speaker)?

Thanks