Blackview User Forum

 
Spinebreaker
Topic Author
Posts: 31
Joined: Sun Sep 11, 2016 1:05 pm

Spare part requested

Thu Nov 03, 2016 7:18 pm

Hi,
by flashing the last update something went wrong and my phone istn starting anymore (battery is full).
Its not even getting recognized by my computer (and others) in download mode.

I can activate the Meta-Mode by keeping the Vol-Up button pressed while I plug in the USB cable.
I tried to reflash the Rom using the Meta-Mode which has failed many times on several computers. Flashtool is recognizing the phone and starts flashing, then freezes and after 2 minutes it shows "STATUS_EXTERNAL_RAM_EXCEPTION".

Seems like the Phones flash is demaged. I cant reflash the preloader or do anything else.

Since nearly one month I'm trying to contact the Forum Admin because I would like to order a new Mainboard.
I would even pay for it, but it seems like he is not able to help me because he is ignoring me.
Thats the reason I started this Thread.

Please help me to bring my phone back to life.
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Spare part requested

Fri Nov 04, 2016 1:54 am

Hi,

please send an email to service@blackview.hk.

And make you email title as " want to buy a main board for BV6000"

Who is online

Users browsing this forum: No registered users and 1 guest