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Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 1:21 am
by Kagawan
I did some research and most of the answers telling me that its about cheap charger or not a quality charger. is it true?

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 2:23 am
by blackview_admin
Kagawan wrote:
I did some research and most of the answers telling me that its about cheap charger or not a quality charger. is it true?



Hi,

you charge the phone with the standard charger?

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 5:03 am
by Kagawan
blackview_admin wrote:
Kagawan wrote:
I did some research and most of the answers telling me that its about cheap charger or not a quality charger. is it true?



Hi,

you charge the phone with the standard charger?



Yes. The original Blackview charger.

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 6:39 am
by blackview_admin
Kagawan wrote:
blackview_admin wrote:
Kagawan wrote:
I did some research and most of the answers telling me that its about cheap charger or not a quality charger. is it true?



Hi,

you charge the phone with the standard charger?



Yes. The original Blackview charger.



Charge with computer, still the same situation ?

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 6:39 am
by blackview_admin
Kagawan wrote:
blackview_admin wrote:
Kagawan wrote:
I did some research and most of the answers telling me that its about cheap charger or not a quality charger. is it true?



Hi,

you charge the phone with the standard charger?



Yes. The original Blackview charger.



Charge with computer, still the same situation ?

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 6:44 am
by Kagawan
Charge with computer, still the same situation ?[/quote]

No issue when charging with computer.

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 6:45 am
by fosho
I have the same issue with my BV6000. I found that it charges fine when it is connected to a powerbank using USB 3.0. Could this be an issue? I also want to fix this problem.
The phone goes crazy when you try and touch a button, it presses random ones not the intended one.

Re: Why does my phone screen go crazy while charging?

Posted: Thu Oct 20, 2016 11:02 pm
by jgmoreno75
Original cable too?

Re: Why does my phone screen go crazy while charging?

Posted: Sat Oct 22, 2016 1:47 am
by blackview_admin
fosho wrote:
I have the same issue with my BV6000. I found that it charges fine when it is connected to a powerbank using USB 3.0. Could this be an issue? I also want to fix this problem.
The phone goes crazy when you try and touch a button, it presses random ones not the intended one.



please check if there is any magnetic thing near the phone during charging.
The magnetic may cause a unstable charging.