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Video sound problem
Posted: Mon Sep 05, 2016 3:04 pm
by aaubi
Hello. My bv6000 fails to work, mic problem in videos.
I've used this phone only 3 times! Only used it when I go out to the mountain, so No crashes, no hits, absolute new and recorded video for 2 times. First time all ok in first day of use. But now, all videos have a crappy lower sound, only in videos, no problem with zello or in calls.
What's the problem?
Re: Video sound problem
Posted: Tue Sep 06, 2016 8:46 am
by blackview_admin
aaubi wrote:Hello. My bv6000 fails to work, mic problem in videos.
I've used this phone only 3 times! Only used it when I go out to the mountain, so No crashes, no hits, absolute new and recorded video for 2 times. First time all ok in first day of use. But now, all videos have a crappy lower sound, only in videos, no problem with zello or in calls.
What's the problem?
Hi,
what's the firmware verison in your device now ?
Best regards,
Admin
Re: Video sound problem
Posted: Tue Sep 06, 2016 12:55 pm
by ilquinto
i also have the same problem with video , vocal on whatas app, and stock voice recorder
please help me, the sond recorded s very low!
the firmware is the last
Re: Video sound problem
Posted: Wed Sep 07, 2016 9:05 am
by blackview_admin
ilquinto wrote:i also have the same problem with video , vocal on whatas app, and stock voice recorder
please help me, the sond recorded s very low!
the firmware is the last
Hi,
Please contact the seller for repair .
Best regards,
Admin