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aaubi
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Posts: 1
Joined: Mon Sep 05, 2016 2:59 pm

Video sound problem

Mon Sep 05, 2016 3:04 pm

Hello. My bv6000 fails to work, mic problem in videos.

I've used this phone only 3 times! Only used it when I go out to the mountain, so No crashes, no hits, absolute new and recorded video for 2 times. First time all ok in first day of use. But now, all videos have a crappy lower sound, only in videos, no problem with zello or in calls.

What's the problem?
 
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blackview_admin
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Re: Video sound problem

Tue Sep 06, 2016 8:46 am

aaubi wrote:
Hello. My bv6000 fails to work, mic problem in videos.

I've used this phone only 3 times! Only used it when I go out to the mountain, so No crashes, no hits, absolute new and recorded video for 2 times. First time all ok in first day of use. But now, all videos have a crappy lower sound, only in videos, no problem with zello or in calls.

What's the problem?



Hi,

what's the firmware verison in your device now ?

Best regards,
Admin
 
ilquinto
Posts: 1
Joined: Fri Sep 02, 2016 8:27 am

Re: Video sound problem

Tue Sep 06, 2016 12:55 pm

i also have the same problem with video , vocal on whatas app, and stock voice recorder

please help me, the sond recorded s very low!
the firmware is the last
 
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blackview_admin
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Re: Video sound problem

Wed Sep 07, 2016 9:05 am

ilquinto wrote:
i also have the same problem with video , vocal on whatas app, and stock voice recorder

please help me, the sond recorded s very low!
the firmware is the last



Hi,

Please contact the seller for repair .

Best regards,
Admin

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