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lose control while charging

Posted: Wed Aug 31, 2016 12:15 am
by hkmg4
I just brought a Bv6000 on 2016/8/29 I found that it lose control when charging the screen sensitivity become unstable

Re: lose control while charging

Posted: Wed Aug 31, 2016 6:40 am
by blackview_admin
hkmg4 wrote:
I just brought a Bv6000 on 2016/8/29 I found that it lose control when charging the screen sensitivity become unstable



Hi,

You refers that the screen failed to repond correctly ?

Best regards,
Admin

Re: lose control while charging

Posted: Wed Aug 31, 2016 8:55 am
by Pono
My screen does the same when charging, you have to take charge off to use it properly

Re: lose control while charging

Posted: Wed Aug 31, 2016 9:19 am
by ssan
hkmg4 wrote:
I just brought a Bv6000 on 2016/8/29 I found that it lose control when charging the screen sensitivity become unstable

1. Try to use original charger and usb-cable.
2. Settings -> Glove mode -> off

Re: lose control while charging

Posted: Wed Aug 31, 2016 4:21 pm
by littlerichie29
does it do it on all chargers? I have an issue with one in my house where it isn't grounded properly and it does the same thing to all my phones. Try a different charger, and cable if possible

Re: lose control while charging

Posted: Sat Sep 03, 2016 2:38 am
by styxxx
I have a charger where it also happens. But other phones have problems too with it. Some smartphones aren't usable at all while being plugged in. The BV6000 has issues and sometimes doesn't react but it seems to handle an unstable source better than other phones. The original Blackview charger works without problem.
So I think it's a problem with a low quality energy source that disturbs some phones. (and not just phones: Had a similar experience with the touch panel of a laptop while using a cheap power supply)