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No 4G connection

Posted: Tue Aug 16, 2016 9:22 am
by FredMed
Hello, I have recently bought a BV6000. At the beginning i had sim card errors and could not get any network coverage. Than I did the OTA that someone told that would fix it. And after the OTA I could finally use the phone. But I realised it only connects to 3G network. It does not connect to 4G. I live in Portugal and have Vodafone network. Please help and fix 4G connection problem.

Re: No 4G connection

Posted: Wed Aug 17, 2016 9:06 am
by blackview_admin
FredMed wrote:
Hello, I have recently bought a BV6000. At the beginning i had sim card errors and could not get any network coverage. Than I did the OTA that someone told that would fix it. And after the OTA I could finally use the phone. But I realised it only connects to 3G network. It does not connect to 4G. I live in Portugal and have Vodafone network. Please help and fix 4G connection problem.



Hi,

What is the firmware version in your device now ?

Best regards,
Admin