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Not Sound COming Out from the speaker

Posted: Wed Aug 10, 2016 5:38 pm
by paologano
Dear Support,

I had this phone for a month nowbut since today my BV6000 is not playing any sound from the phone speaker.
No ringtone, no audio anything ...
I check all the levels and they are fine, is on generic mode but nothing ...

Regards
pabs

Re: Not Sound COming Out from the speaker

Posted: Mon Aug 15, 2016 7:42 am
by blackview_admin
paologano wrote:
Dear Support,

I had this phone for a month nowbut since today my BV6000 is not playing any sound from the phone speaker.
No ringtone, no audio anything ...
I check all the levels and they are fine, is on generic mode but nothing ...

Regards
pabs


Hi,

Which is the firmware version of your device ?

Best regards,
Admin