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Service points
Posted: Wed Aug 10, 2016 6:24 am
by Mike
Since my phone (BV6000) is broken due to the flashing of the firmware...
Is there a list of service points for Blackview?
Thanks
M
Re: Service points
Posted: Wed Aug 10, 2016 7:39 am
by blackview_admin
Mike wrote:Since my phone (BV6000) is broken due to the flashing of the firmware...
Is there a list of service points for Blackview?
Thanks
M
Hi,
The phone doesn't work after flashing ?
Best regards,
Admin
Re: Service points
Posted: Wed Aug 10, 2016 8:39 am
by Mike
Yes, completely dead, see my other comment in the thread. I did all the steps like you described, and it flashed, but now it is dead. Flash program recognize it shortly, but cant flash again, no screen nothing.
Re: Service points
Posted: Wed Aug 10, 2016 9:24 am
by mobosenshi
You have to contact the seller. I believe warranties are via the seller.
Re: Service points
Posted: Thu Aug 11, 2016 6:04 am
by blackview_admin
Mike wrote:Yes, completely dead, see my other comment in the thread. I did all the steps like you described, and it flashed, but now it is dead. Flash program recognize it shortly, but cant flash again, no screen nothing.
Hi,
Also flash it on windows 10 64 bits ?
Best regards,
Admin
Re: Service points
Posted: Thu Aug 11, 2016 6:07 am
by blackview_admin
blackview_admin wrote:Mike wrote:Yes, completely dead, see my other comment in the thread. I did all the steps like you described, and it flashed, but now it is dead. Flash program recognize it shortly, but cant flash again, no screen nothing.
Hi,
Also flash it on windows 10 64 bit like we said in the flash manual , and which manual you follow ?
Best regards,
Admin
Re: Service points
Posted: Thu Aug 11, 2016 9:12 am
by Mike
Yes, win 10, 64bit.
So there is no service after warranty? The seller will take it within warranty of course, but after this? Buy a new one?
Re: Service points
Posted: Thu Aug 11, 2016 3:56 pm
by Treepro.Taufkirchen
Is there service within warranty? Because I have no clue how to get in touch.
Re: Service points
Posted: Fri Aug 12, 2016 6:19 am
by blackview_admin
Mike wrote:Yes, win 10, 64bit.
So there is no service after warranty? The seller will take it within warranty of course, but after this? Buy a new one?
Hi,
You can cntact with seller to ask for a repair if this meet the warranty. If seller approve your warranty, you ship to them , and they will bring
products to us for a fix. For details , you need to talk with your seller.
Best regards,
Admin
Re: Service points
Posted: Fri Aug 12, 2016 7:00 am
by Mike
And outside of warranty?