Page 1 of 1
Camera freezing the phone
Posted: Wed Aug 03, 2016 8:39 pm
by Qkeez
When I open Camera application and click anywhere on the screen it completely freezes my phone. Factory reset doesnt help.
Re: Camera freezing the phone
Posted: Thu Aug 04, 2016 6:59 am
by blackview_admin
Qkeez wrote:When I open Camera application and click anywhere on the screen it completely freezes my phone. Factory reset doesnt help.
Hi,
The phone can be power off and on ?
Best regards,
Admin
Re: Camera freezing the phone
Posted: Thu Sep 01, 2016 12:18 am
by Qkeez
Yes it can be powered on and off. Factory reset and firmware update didnt help. What now?
Re: Camera freezing the phone
Posted: Thu Sep 01, 2016 7:16 am
by blackview_admin
Qkeez wrote:Yes it can be powered on and off. Factory reset and firmware update didnt help. What now?
If firmware update fails to help, please contact your seller for repair.
Best regards,
Admin