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BV6000 "Can't connect to the camera"
Posted: Mon Aug 01, 2016 12:20 am
by Qkeez
When I turn on the camera app it says "Can't connect to the camera". What may be the reason? How to fix it? It sometimes works
Re: BV6000 "Can't connect to the camera"
Posted: Mon Aug 01, 2016 6:58 am
by blackview_admin
Qkeez wrote:When I turn on the camera app it says "Can't connect to the camera". What may be the reason? How to fix it? It sometimes works
Hi,
you can try a factory reset to see if problem can be sloved.
Best regards,
Admin
Re: BV6000 "Can't connect to the camera"
Posted: Wed Aug 03, 2016 10:39 pm
by Qkeez
It didn't help. Now phone freezes everytime I click something on screen in camera application. I still can take photos with physical button though. How to fix it?
Re: BV6000 "Can't connect to the camera"
Posted: Tue Aug 23, 2016 5:38 pm
by Qkeez
Factory reset did not help at all.
Re: BV6000 "Can't connect to the camera"
Posted: Wed Aug 24, 2016 8:45 am
by blackview_admin
Qkeez wrote:It didn't help. Now phone freezes everytime I click something on screen in camera application. I still can take photos with physical button though. How to fix it?
Hi,
You can try to update the firmware.
Best regards,
Admin