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Phone not charging when turned on

Posted: Mon Jul 18, 2016 7:43 am

by Andrey481

Hello, similar problem. The phone I use a week and when enabled, it is not charging off charging, use original charger. What could be the problem?

Re: Phone not charging when turned on

Posted: Tue Jul 19, 2016 6:38 am

by blackview_admin

Andrey481 wrote:
Hello, similar problem. The phone I use a week and when enabled, it is not charging off charging, use original charger. What could be the problem?

Hi,

Have you try a firmware Update ?

Best regard,
Admin