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Phone restart when make or receive a call on Android 7.0

Posted: Sun Sep 10, 2017 7:23 am
by sofyancell
Please update with new improvement. My phone restart when make or receive call on Android 7.0 but on Android 6.0 not restart. i was factory reset but still restart. Thanks

Re: Phone restart when make or receive a call on Android 7.0

Posted: Sun Sep 10, 2017 9:51 am
by Pono
Good luck with that if you think they are going to do that anytime soon, read through other posts about this issue of Blackviews.

Re: Phone restart when make or receive a call on Android 7.0

Posted: Thu Sep 14, 2017 12:16 pm
by blackview_admin
sofyancell wrote:
Please update with new improvement. My phone restart when make or receive call on Android 7.0 but on Android 6.0 not restart. i was factory reset but still restart. Thanks


This is a software-issue with the screen - it lets the device restart if the screen is touched for long time - in your case with your ear during a call. A clean flash of the latest firmware should fix this.

Please tell us if it helped and if you have further questions.