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Notification problem Android 7

Posted: Mon Jul 17, 2017 2:54 pm
by spirit1232
Hello, I have a problem with notifications of some apps on my BV6000 under lockscreen. I will write about particular apps. FB Messenger notifies me about calls, not about messeges. Gmail and Viber works without problems. Skype doesn't notify about anything, after call I have to unlock the phone and open app to know about missing call or messege. I checked everything, what I could, I compared settings of working and not working apps and still nothing. Can you recommend me something in setting what can I do with this problem? Thank you.

Re: Notification problem Android 7

Posted: Tue Jul 18, 2017 9:48 am
by blackview_admin
- be sure the app is on the white-list for background task clear and other battery saving settings.
- be sure the app has all rights for notifications
- check the apps internal settings

Re: Notification problem Android 7

Posted: Tue Jul 18, 2017 3:10 pm
by spirit1232
Thank you, I totally forgot about the white list! Now it works.

Re: Notification problem Android 7

Posted: Wed Jul 19, 2017 10:16 am
by blackview_admin
Thanks for your feedback. good to hear we could help you.

Re: Notification problem Android 7

Posted: Wed Jul 19, 2017 12:40 pm
by paolone
This worked for me too, thanks a lot.

Is the background whitelist a native Android 7 feature or is a custom Blackview feature?

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