Blackview User Forum

 
spirit1232
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Posts: 2
Joined: Fri Nov 18, 2016 10:10 am

Notification problem Android 7

Mon Jul 17, 2017 2:54 pm

Hello, I have a problem with notifications of some apps on my BV6000 under lockscreen. I will write about particular apps. FB Messenger notifies me about calls, not about messeges. Gmail and Viber works without problems. Skype doesn't notify about anything, after call I have to unlock the phone and open app to know about missing call or messege. I checked everything, what I could, I compared settings of working and not working apps and still nothing. Can you recommend me something in setting what can I do with this problem? Thank you.
 
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blackview_admin
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Re: Notification problem Android 7

Tue Jul 18, 2017 9:48 am

- be sure the app is on the white-list for background task clear and other battery saving settings.
- be sure the app has all rights for notifications
- check the apps internal settings
 
spirit1232
Topic Author
Posts: 2
Joined: Fri Nov 18, 2016 10:10 am

Re: Notification problem Android 7

Tue Jul 18, 2017 3:10 pm

Thank you, I totally forgot about the white list! Now it works.
 
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blackview_admin
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Re: Notification problem Android 7

Wed Jul 19, 2017 10:16 am

Thanks for your feedback. good to hear we could help you.
 
paolone
Posts: 5
Joined: Tue Jul 18, 2017 8:14 pm

Re: Notification problem Android 7

Wed Jul 19, 2017 12:40 pm

This worked for me too, thanks a lot.

Is the background whitelist a native Android 7 feature or is a custom Blackview feature?

P

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