bbs.blackview.com

Good morning, admin. Yesterday, after an immersion in water, althoug all the caps and the sim cover are correctly installed, the water come in my phone. the phone was TURNED on, at the moment, and since then it continue to show the writing "blackview" on the screen for some seconds and turn off. What can I do?
I live in Italy.

Ciao,hai comprato su amazon?.....o eBay?

Se hai comprato su amazon fai la procedura di reso e ti rimborsano i soldi...entro 2anni....con eBay non so....e comunque prova a lasciarlo al sole,magari togli il coperchio dietro e non lo esporre dal posteriore..
Con il display verso l'alto....se anche c'è acqua asciuga e torna a funzionare...se non lo apri si forma la condensa e prima che asciuga......

Turn it off now. Take it apart or at least open all the covers and remove the SIM cover then place it somewhere warm and, if you are so inclined stick it in a bag of rice for at least two days.

The longer you leave it the less likely it is to ever work again and it may already be too late.

Ciao. Acquistato su Amazon (dal marketplace), ma in realtà non l'ho acquistato io, bensì un amico...
Sai com'è la procedura? In ogni caso provo ad aprirlo oggi. leggevo anche di scollegare la batteria e pulire i contatti con l'alcool...

Have a look at the workaround indicated here: viewtopic.php?f=142&t=126016

Thank you Mjolinor. I try today (I have not the right screwdrivers at my home). i want to open the phone, disconnect the battery and then clean the contacts with alcool and let it dry... do you think it could be a good idea? thanks!

Yes, washing with alcohol can clean the electronics of any residues that the water might have left. They may cause short circuits or parasite currents which will affect the phone functions.

Hello, yesterday I went to the pool with my blackview Bv6000 for
2 hours to take my children in photo, I put a cache on the speaker
for security and today it still works very well.