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Issues after update 20170517
Posted: Wed Jun 14, 2017 2:44 am
by sofyancell
When i make a call or receive a call. The phone hang then restart.
Re: Issues after update 20170517
Posted: Wed Jun 14, 2017 2:47 am
by Dongermon
sofyancell wrote:When i make a call or receive a call. The phone hang then restart.
Have you tried clearing the cache or reflashing?
Re: Issues after update 20170517
Posted: Wed Jun 14, 2017 3:37 am
by sofyancell
Not working still hang then restart. Very much bug.
Re: Issues after update 20170517
Posted: Wed Jun 14, 2017 9:40 am
by blackview_admin
sofyancell wrote:Not working still hang then restart. Very much bug.
Try a factory reset. If that don't help you could reflash the ROM over PC or flashing an older version.
Re: Issues after update 20170517
Posted: Wed Jun 14, 2017 1:50 pm
by sofyancell
blackview_admin wrote:sofyancell wrote:Not working still hang then restart. Very much bug.
Try a factory reset. If that don't help you could reflash the ROM over PC or flashing an older version.
Still hang after reflash. i don't know why..
Re: Issues after update 20170517
Posted: Wed Jun 14, 2017 3:21 pm
by Parcheval
With which ROM did you flash?
Re: Issues after update 20170517
Posted: Wed Jun 14, 2017 7:06 pm
by sofyancell
Parcheval wrote:With which ROM did you flash?
Android 7 20170517
Re: Issues after update 20170517
Posted: Mon Jun 19, 2017 7:32 am
by Parcheval
Any news/improvements? If not, would suggest to enter the service mode and perform the tests related to calls
Re: Issues after update 20170517
Posted: Tue Jun 20, 2017 3:15 am
by admin
sofyancell wrote:When i make a call or receive a call. The phone hang then restart.
Please make sure the battery capacity is more than 20% before the flashing. You can try to reflash your phone again.
Re: Issues after update 20170517
Posted: Wed Jun 21, 2017 8:37 am
by sofyancell
admin wrote:sofyancell wrote:When i make a call or receive a call. The phone hang then restart.
Please make sure the battery capacity is more than 20% before the flashing. You can try to reflash your phone again.
My battery is up 20%. I reflash twice and more, but still hàng and restart.