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Preffered network list resets with phone reboot

Posted: Tue Jun 06, 2017 2:46 pm
by someoneON
No matter what i do with the preffered network list in the settings, after a phone reboot the list goes to default.

I almost cant use the phone on day to day basics, cause im living next to the border, and the first preffered network on my list is from my neighburing country. So if i lose my home signal just for a few seconds, it switches to roaming. I cant stop the phone from doing that.

If i delete or modify the complete list, after reboot, the list is there again as it were before.

Please help


Also, WIFI switches of when i lock the screen and when i unlock the screen, it connects again. Havent found a solution yet.

Might just send the phone back for a replacement but it will take more than 2 month to get one back from china.

Re: Preffered network list resets with phone reboot

Posted: Wed Jun 07, 2017 11:54 am
by blackview_admin
- "Preferred networks" is no setting for your selecting network. You can find that setting under "Network operators" instead.
- Be shure that you have "Keep wifi on during sleep" activated (Wifi> Menu> Advanced > Keep...).

If this don't help you could try a software update or factory reset.

Re: Preffered network list resets with phone reboot

Posted: Wed Jun 07, 2017 5:10 pm
by someoneON
Under Network Settings there is thepreffered networks list. Its always the same, doesnt matter if i set my network manually, when i lose my selected network it automatically connects to the first one on the preffered networks list. Its the second setting from top down under network settings, preffered (or priority) networks, i dont know the translation to english.

Wifi is set to be always on already, so i might just try software update.

Re: Preffered network list resets with phone reboot

Posted: Thu Jun 08, 2017 2:28 pm
by blackview_admin
Like told before "preferred networks list" is not the correct setting to change that. Use "Network operators" down in that menu instead.
If it don't work make an update and/or factory reset.

Re: Preffered network list resets with phone reboot

Posted: Thu Jun 08, 2017 5:29 pm
by someoneON
Here, with pictures:

Here, i choose my network
Image

This is my network, but notice the HR VIP available too, i choose my network A1
Image

Preffered network has HR VIP on first place up
Image

Deleting it in the menu
Image

But it comes back after i reboot the phone. When i lose my signal, phone automatically goes to roaming to HR VIP, and it never automatically connects to any other network but this one. I always have to manully set my A1 network again after that, and sometimes i dont notice right away and its costin me money.

Re: Preffered network list resets with phone reboot

Posted: Thu Jun 08, 2017 6:42 pm
by blackview_admin
OK, you used the correct setting. Please try an update and/or factory reset.