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bv6000 continuously restarting with wifi on
Posted: Fri Jun 02, 2017 6:37 am
by gregoriogalli
Hello, my bv6000 sometimes starts to restart continously. It seems that this behaviour is linked to the wifi on. It stops with wifi off and restart with wifi on... Any help?
Android version: 7
Kernel version: 3.18.35
Buld: alps-mp-n0.mp7-V1_even6755.66.n
Re: bv6000 continuously restarting with wifi on
Posted: Sat Jun 03, 2017 8:57 am
by blackview_admin
If you can send us the related log, then we can well locate the problem.
enter into the engineer code(by *#9646633#)--log and debugging--MTk logger--click the red icon on the bottom of the screen to start--while the problem comes out, click the button"stop"
Then connecting your PC and send us the MTK log file and time of problem happening.
Re: bv6000 continuously restarting with wifi on
Posted: Tue Jun 13, 2017 12:02 am
by FreakinLobster
Hello, I'm having the same problem. The weird thing is that at work, it has no problems, but at home it keeps restarting. So it may be something related to the WiFi configuration. I inserted the code but it gives me a pop-up notice: "EM is an advanced debug mode. If you want to entry the EM, please entry the Developer options at settings!"... I didn't understand what to do and where is this option to enable.
Re: bv6000 continuously restarting with wifi on
Posted: Tue Jun 13, 2017 2:04 am
by Dongermon
FreakinLobster wrote:Hello, I'm having the same problem. The weird thing is that at work, it has no problems, but at home it keeps restarting. So it may be something related to the WiFi configuration. I inserted the code but it gives me a pop-up notice: "EM is an advanced debug mode. If you want to entry the EM, please entry the Developer options at settings!"... I didn't understand what to do and where is this option to enable.
settings>about device> tap build number until it states you're now a developer>back to settings>developer options
Re: bv6000 continuously restarting with wifi on
Posted: Tue Jun 13, 2017 4:40 am
by Priyanga
Same happened to me in 2 23 17 ROM.then I updated to the latest problem solved.
Re: bv6000 continuously restarting with wifi on
Posted: Wed Jun 14, 2017 3:18 pm
by Parcheval
Although logs are not very descriptive, always good to update first to the latest rom available
Re: bv6000 continuously restarting with wifi on
Posted: Fri Jun 16, 2017 3:04 am
by Smik
same prob
Re: bv6000 continuously restarting with wifi on
Posted: Mon Jun 19, 2017 7:37 am
by Parcheval
Did you update to the latest firmware available?
Re: bv6000 continuously restarting with wifi on
Posted: Tue Jul 04, 2017 6:52 pm
by Sammimo72
I have problem only with WPA WIFI... without encryption, WIFI working correctly.