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IMEI nuber lost after factory reset
Posted: Sat Apr 22, 2017 11:22 am
by vragec81
Hello,
After A8 (y813) acting up I made a factory reset and now no IMEI number or cds information are seen. What is to be done?
Re: IMEI nuber lost after factory reset
Posted: Mon Apr 24, 2017 6:35 am
by blackview_admin
Please do not upgrade by formatting, or all the data on your phone will be damaged, that may hardly to be getting fixed.
We will send you the writer tool for you to write the IMEI yourself.
Will send to your mail, because we can not attach the file on this forum.
Re: IMEI nuber lost after factory reset
Posted: Sat Jul 29, 2017 3:42 pm
by kecirij
Hello,
I need help, because I have wrong hands. If I use SP Flash tool for updated Android from 6.00 to 7.00 I used settings with 'format' :-/ I read it in your handbook "flashing-BV7000pro_v3.pdf", but I got mistake. I lose both IMEI (duo SIM) and serial number in my phone: Blackview BV7000 Pro Silver. The IMEI is empty and serial number is generic: 0123456789ABCDEF. I have all this original value (on purchasing box and phone). I ask uncle Google a lot for reset this value in my phone todey but I didn't found answer. Can you help me, plese?
Many thanks
JIM
Re: IMEI nuber lost after factory reset
Posted: Tue Aug 01, 2017 3:39 pm
by blackview_admin
kecirij wrote:Hello,
I need help, because I have wrong hands. If I use SP Flash tool for updated Android from 6.00 to 7.00 I used settings with 'format' :-/ I read it in your handbook "flashing-BV7000pro_v3.pdf", but I got mistake. I lose both IMEI (duo SIM) and serial number in my phone: Blackview BV7000 Pro Silver. The IMEI is empty and serial number is generic: 0123456789ABCDEF. I have all this original value (on purchasing box and phone). I ask uncle Google a lot for reset this value in my phone todey but I didn't found answer. Can you help me, plese?
Many thanks
JIM
read this thread:
viewtopic.php?f=142&t=128401