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BV6000 Reboots over and over

Posted: Thu Apr 20, 2017 8:54 pm
by DermagraFX
Hi, I have a BV6000 and it has started randomly rebooting (I don't know when exactly), (Android 7 and have reinstalled and reset the phone a couple of times ) it gets to the main screen and then reboots, over and over again.
Seems to start to do it at the airport most of the time for some reason.
I have to hold the power button until it turns off, then leave it off for a period of time, then it seems to be OK for a while, but it does it at the most inopportune time.
Has anyone else had this problem with their phone?
Anyone know of a custom ROM for these phones, like Cyanogenmod or anything? I know CM is gone, but someone must have a custom for this phone.
It's driving me nuts with the rebooting, and the fact that I must use the headphones or bluetooth device to hear people talking when I am on a phone call as neither the back or front speakers work worth a crap anymore, they used to be so loud, it was great but they died quickly.
Does BV have any kind of decent warranty service? As my phone is not a year old yet, or am I better off just repairing it myself, or getting a new phone?
Thanks.

Re: BV6000 Reboots over and over

Posted: Mon Apr 24, 2017 7:46 am
by blackview_admin
Hello, have you upgraded to android 7.0 via OTA or your PC?

Re: BV6000 Reboots over and over

Posted: Mon Apr 24, 2017 7:02 pm
by DermagraFX
I have upgraded to Android7 via OTA .

Re: BV6000 Reboots over and over

Posted: Tue Apr 25, 2017 7:35 am
by blackview_admin
DermagraFX wrote:
I have upgraded to Android7 via OTA .

We are sorry, upgrading via OTA will cause many problems and someone went back to android 6.0, and everything went normal.If you want to try.
"If you would like, you can return back to Android 6.0, here is the link: http://www.needrom.com/download/blackview-bv6000-4/
If you are using Win10, you may have some problem to install this, please follow the below steps:
1. Connect your phone to PC's USB
2. Open folder C:\Windows\inf
3. Right-click the file wpdmtp.inf
4. Select ""Install"""