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Facebook messenger connection

Posted: Tue Apr 04, 2017 6:52 pm
by Bally
Hi,
I have an issue of not receiving Facebook messenger messages unless connected to WiFi. Permission for mobile data is on, emails, whatsapp, facebook etc all receive as they should but the fb messenger app will not.
Any help on settings would be welcome.
Thanks.

Re: Facebook messenger connection

Posted: Thu Apr 06, 2017 5:46 am
by blackview_admin
Hi friend, if all the others are ok, then your issue will be strange.
Can you please check again? If you have done some setting on the facebook message.

Re: Facebook messenger connection

Posted: Thu Apr 06, 2017 10:43 am
by Tomator
Do you experience the problem when the Messenger is onscreen, or only when is expected to work in the background? If the latter, did you add the Messenger to the white list to prevent closing it by the energy conservation mechanism?