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3G isn´t working
Posted: Sat Mar 18, 2017 8:52 pm
by gastongue_86
Hi, I´m from Argentina, I just get my bv6000 and doesn´t work with internet, it looks like it has signal, it shows the 3G icon, but doesn´t work at all. Is i connect with wi fi works well, but I can connect with my phone company. I already check the frecuency and in Blackview official website shows that it is compatible with Argentina Networks frecuency. i would like a proper solution because in other case I have spend money in something that doesn´t work like it should.
thanks,
Gaston.
Re: 3G isn´t working
Posted: Mon Mar 20, 2017 10:01 am
by blackview_admin
Hi friend, we checked again, the phone can be connected with 3G network. Please try to check and re-connect again.
Re: 3G isn´t working
Posted: Mon Mar 20, 2017 3:42 pm
by Sebastl
Did you try enabling roaming ? Cause theres a bug introduced with the 1011 or 2510 Rom
Re: 3G isn´t working
Posted: Tue Mar 21, 2017 9:10 am
by Tomator
If there is good range and 3G notification then frequencies do match. If calls are possible, the radio part must be working fine.
The problem may lay in configuration. APN name, user name, password and so. Some providers are more strict than the others. Please make sure you set everything as the service provider requires. This may help.
Re: 3G isn´t working
Posted: Wed Mar 22, 2017 2:21 am
by blackview_admin
Tomator wrote:If there is good range and 3G notification then frequencies do match. If calls are possible, the radio part must be working fine.
The problem may lay in configuration. APN name, user name, password and so. Some providers are more strict than the others. Please make sure you set everything as the service provider requires. This may help.
Hi friend, thanks for your help, they will like you.
