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I'm having problem how to do local update because my recovery mode is appearing in chinese. It looks just like in this video: https://www.youtube.com/watch?v=RwpUyc7ig5w Where should I go to apply the update from SD card? I have no idea.

I tried to flash older firmware with sp flash tool, but there was some driver problem and sp flash tool didn't recognize phone. I already brought it to local phone fix center and they also couldn't flash it with computer. I have to update firmware because I have that same malware problem as other people here and phone periodically installs random softwares.

Hi Jambba, can you please tell your location for reference?

Try again to use SP FLASH TOOL, following the steps mentioned in this post to get rid of the driver problems: viewtopic.php?f=144&t=54240

I did it! I put the firmware zip file to the internal storage, opened the phone, then went to update->local update and searched for zip file. That's it. Phone started then doing firmware update. So I did not use recovery mode. Fingers crossed that this will solve my problem and those random softwares won't be installed anymore.

I don't know why my reply is not showing here so I do new reply. I managed to solve my problem. I put the firmware zip file to the internal storage via my computer. After that I opened the phone, went to update section and there was option local update. I selected the zip file and phone started doing firmware update. Now my recovery mode is also appearing in english. I also did factory reset. Phone has not installed any random softwares after that.