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Video Recording weird clicking sounds

Posted: Sat Mar 11, 2017 9:04 am
by Spinebreaker
Hi, no matter if I use Android 6 or 7 I always have weird clicking sounds when I record video (stock app and other apps as well).

Ist there any tweak or fix for it? Can I do anything in the Engineer mode or so?

Re: Video Recording weird clicking sounds

Posted: Mon Mar 13, 2017 3:54 am
by blackview_admin
Can you please tell your location?

Re: Video Recording weird clicking sounds

Posted: Mon Mar 13, 2017 11:59 am
by Phil
I noticed the same issue in Germany.
I guess its an hardware bug: the clicking sound is made from the camera autofocus and the sound recording in video is getting this very loud.

As a workaround I use an other camera app (open camera) where I can set the sound source for video to "optimised for voice". That makes the clicking sound much quieter (but its still there).

Re: Video Recording weird clicking sounds

Posted: Mon Mar 13, 2017 1:14 pm
by Ravelo78
Have you active microphone in Camera/Video/Setting ?

Re: Video Recording weird clicking sounds

Posted: Mon Mar 13, 2017 9:05 pm
by Spinebreaker
Iam from Germany as well.

The noise is triggered when the phone is moved. If you hold the phone still while recording the is no clicking noise. But every slight move triggers it.
I also figured out that it has something to do with the exposure.
I made some test shots with mys phone for you/the developers. Please forward it so this anoying bug can get fixed soon.

https://goo.gl/photos/uKwMSBRU1N4CW9FV6

I also found out that when I shot a video with the inbuild camera of Line (Chatclient like Whatsapp) the sound is cristal clear.

Re: Video Recording weird clicking sounds

Posted: Tue Mar 14, 2017 5:58 am
by blackview_admin
We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?

Re: Video Recording weird clicking sounds

Posted: Tue Mar 14, 2017 7:25 am
by bvbw
Hello,
Same problem for me ...
lot's of weird clicking sounds when video Recording.
BV6000 Android 7.0
Location France

Re: Video Recording weird clicking sounds

Posted: Tue Mar 14, 2017 2:09 pm
by BV6000
same problem at Spain

Re: Video Recording weird clicking sounds

Posted: Tue Mar 14, 2017 6:39 pm
by Spinebreaker
blackview_admin wrote:
We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?


https://goo.gl/photos/uKwMSBRU1N4CW9FV6

Re: Video Recording weird clicking sounds

Posted: Wed Mar 15, 2017 8:25 am
by blackview_admin
Spinebreaker wrote:
blackview_admin wrote:
We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?


https://goo.gl/photos/uKwMSBRU1N4CW9FV6


Hi friend, we reported your issue to our technical department. We will share the solution timely if any news, please keep tuned.