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Hard reset
Posted: Thu Mar 09, 2017 10:14 am
by miboitc
I'm running BV6000_Blackview_V01_20170223, Android 7.0. How can I perform a hard reset? Nothing under "Settings" while phone is on and holding "power" + "volume up" at start generates an "Android-man" with an exclamation mark in a red triangle and the text "No command". Holding "power" + "volume down" at start gets me to a meny with choises in chinese.
Regards Mikael
Re: Hard reset
Posted: Fri Mar 10, 2017 5:46 am
by blackview_admin
Please turn off the phone first, then hold the button: power +volume to do the setting.
Re: Hard reset
Posted: Fri Mar 10, 2017 11:36 am
by Phil
When you see the "Android-man" you must press power + vol-up again.
Re: Hard reset
Posted: Sat Mar 11, 2017 6:14 am
by blackview_admin
Phil wrote:When you see the "Android-man" you must press power + vol-up again.
Phil, you are here so helpful. Thank you very much.
Re: Hard reset
Posted: Sun Mar 12, 2017 11:01 am
by miboitc
Thank you, now the phone is reset and up and running again!
Re: Hard reset
Posted: Mon Mar 13, 2017 12:04 pm
by Phil
blackview_admin wrote:Phil, you are here so helpful. Thank you very much.
Thank you! I am always happy when I am able to help. When you need more help (for example with future release beta testing or with currently wrong german translations in the software) feel free to contact me.
Re: Hard reset
Posted: Tue Mar 14, 2017 6:41 am
by blackview_admin
miboitc wrote:Thank you, now the phone is reset and up and running again!
That's good news.
Re: Hard reset
Posted: Tue Mar 14, 2017 6:42 am
by blackview_admin
Phil wrote:blackview_admin wrote:Phil, you are here so helpful. Thank you very much.
Thank you! I am always happy when I am able to help. When you need more help (for example with future release beta testing or with currently wrong german translations in the software) feel free to contact me.
Hi, Phil, thank you very much.