I'm running BV6000_Blackview_V01_20170223, Android 7.0. How can I perform a hard reset? Nothing under "Settings" while phone is on and holding "power" + "volume up" at start generates an "Android-man" with an exclamation mark in a red triangle and the text "No command". Holding "power" + "volume down" at start gets me to a meny with choises in chinese.

Regards Mikael

Please turn off the phone first, then hold the button: power +volume to do the setting.

When you see the "Android-man" you must press power + vol-up again.

Phil wrote:

When you see the "Android-man" you must press power + vol-up again.

Phil, you are here so helpful. Thank you very much.

Thank you, now the phone is reset and up and running again!

blackview_admin wrote:

Phil, you are here so helpful. Thank you very much.

Thank you! I am always happy when I am able to help. When you need more help (for example with future release beta testing or with currently wrong german translations in the software) feel free to contact me.

miboitc wrote:

Thank you, now the phone is reset and up and running again!

That's good news.

Phil wrote:

blackview_admin wrote:

Phil, you are here so helpful. Thank you very much.

Thank you! I am always happy when I am able to help. When you need more help (for example with future release beta testing or with currently wrong german translations in the software) feel free to contact me.

Hi, Phil, thank you very much.