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blackview waranty ??
Posted: Sun Mar 05, 2017 9:04 am
by bosher66
how long is it ?????
Re: blackview waranty ??
Posted: Mon Mar 06, 2017 3:42 am
by blackview_admin
The warranty time is one year.
Re: blackview waranty ??
Posted: Mon Mar 06, 2017 4:49 pm
by bosher66
my phone was bought in May last year ,, the speaker is not working !!! so can I have the phone replaced ???
Re: blackview waranty ??
Posted: Thu Mar 09, 2017 9:25 am
by Burtonschrader
I bought my BV 6000 in August 2016 from Antique China 2009 on Ebay. The sound no longer works. How can I get this phone repaired please. If the guarantee is 1 year then it is still in the guarantee period.
Re: blackview waranty ??
Posted: Thu Mar 09, 2017 4:57 pm
by bosher66
can you replaced my phone
Re: blackview waranty ??
Posted: Mon Mar 13, 2017 11:14 pm
by Burtonschrader
My BV6000 is about 6 months old. I bought it from Antiquechina 2009 /TomTop but they are not helping with my request to honour the guarantee. I only need a new speaker to make the sound work again. Will you help please?
Re: blackview waranty ?? speaker problems
Posted: Thu Mar 16, 2017 11:22 am
by Burtonschrader
I purchased a BV6000 from Antiquechina2009 AKA tomtop in Aug. 2016. The sound no longer works and I need a replacement speaker in order to repair my phone. Blackview have advised me that the seller (TomTop) is responsible to honour the guarantee. I have written to TomTop at their various websites and to their different names several times. I have sent proof of purchase and have included my address and the tracking number registered when the phone was sent to me. I ONLY NEED A SPEAKER TO REPAIR MY PHONE.
Can you help please. Can you send a speaker to me please?
Thank you.