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Speaker seems to be defective after 3 months

Posted: Tue Jan 17, 2017 11:37 am
by Tomron
Hello!

I have my BV6000 since the begin of October 2016, every thing was fine till now. Update to Android 7 was done with out any flaws.

2 weeks ago the speaker it self did start to get silenter an when I adjust to maximum volume the speaker start to rattle and gets noisy as hell, I think the speaker has become defective.

waiting for your further assistance!

Tom

Re: Speaker seems to be defective after 3 months

Posted: Tue Jan 17, 2017 3:58 pm
by Phil

Re: Speaker seems to be defective after 3 months

Posted: Wed Jan 18, 2017 6:30 am
by Allenwood
Tomron wrote:
Hello!

I have my BV6000 since the begin of October 2016, every thing was fine till now. Update to Android 7 was done with out any flaws.

2 weeks ago the speaker it self did start to get silenter an when I adjust to maximum volume the speaker start to rattle and gets noisy as hell, I think the speaker has become defective.

waiting for your further assistance!

Tom

You can contact service@blackview.hk, change your speark.

Re: Speaker seems to be defective after 3 months

Posted: Wed Jan 18, 2017 12:31 pm
by Tomron
Thnaks! Done!

Re: Speaker seems to be defective after 3 months

Posted: Sun Mar 05, 2017 7:40 pm
by joaquim moita
I already done the update to Android 7.0 and it seems to be ok but my loudspeacker is defective since december. I sent several emails to backview with the form asking for a new one but no one answered. Can you help me, please.

Re: Speaker seems to be defective after 3 months

Posted: Tue Mar 07, 2017 10:29 am
by ascaron1st
I have the same problem with the speakers. It happens randomly and as far as I can see it is a bit too late to request new speakers. Is there any sollution for this problem?