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Warranty processing BV6000
Posted: Tue Jan 03, 2017 9:21 am
by bruderschaft
Hello,
I have on 3 September 2016 about Amazon (seller CRossTheSea)
The BV6000.
Now after the fifth month, the device is no longer booting.
Please give me a reference address where the guarantee can be settled.
Thanks and regards
Re: Warranty processing BV6000
Posted: Wed Jan 04, 2017 6:57 am
by blackview_admin
Hi,
Please you can contact the seller for help, they will help you with how to claim for warranty.
Re: Warranty processing BV6000
Posted: Wed Jan 04, 2017 12:53 pm
by arroyo
Regarding my BV6000 and proximity issues, seller said to send email at
blackpeachsale01@foxmail.com ... I already did. No answer.
I also posted here a detailed description of an issue on this forum. No answer.
It is been a month and I have phone that does not dim the screen while making calls.
Warranty claims are very hard to process.
Re: Warranty processing BV6000
Posted: Thu Jan 05, 2017 6:34 pm
by Spinebreaker
You can calibrate it in the developer settings, but it wont help much because its a software bug or a shitty sensor.
You will get the same problem even with a new phone.
Re: Warranty processing BV6000
Posted: Thu Jan 19, 2017 11:11 pm
by Bigjdc
Hi,
Had same issue, managed to reset the threshold via the service menu.
Dial - *#9646633#*
Look for sensor's, then you check if working.
Will make a 'howto' if you like?