Blackview User Forum

 
Netsplitz
Posts: 66
Joined: Mon Aug 01, 2016 9:55 am

Re: Rooted problem

Wed Sep 28, 2016 12:10 pm

blackview_admin wrote:
Hi,

This is a new rom for fixing the problem of android pay.
https://mega.nz/#!zsU0ELqQ!n2X5A2GkAG5w ... 2aQl4nJHoc
Any the phone withour such a problem should never try this one.


Hi admins,

Tried the latest ROM, Android pay still doesn't work, although i think we are making progress! Hopefully we can get it fixed soon.

Keep trying!

Raf
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styxxx
Posts: 28
Joined: Thu May 19, 2016 12:59 am

Re: Rooted problem

Thu Sep 29, 2016 5:00 pm

blackview_admin wrote:
BV2000 don't support a Pokenon go. This game needs gyroscope.


Pokemon Go works fine without gyroscope. Only the "augmented reality" view doesn't work. The problem it's not starting is the same: Pokemon thinks the phone is rooted. ;) The solution about the test-keys issue was posted already by a user. Just let you technicians include the correct flags (and remove the su-file) in the next OTA updates for your phones and everyone will be happy. ;)
 
chrisb
Posts: 76
Joined: Mon Sep 19, 2016 5:50 am

Re: Rooted problem

Thu Sep 29, 2016 5:58 pm

Android pay, is it fixed yet?
 
razcorz
Posts: 21
Joined: Sat Sep 24, 2016 11:33 am

Re: Rooted problem

Fri Sep 30, 2016 2:51 am

chrisb wrote:
Android pay, is it fixed yet?


No , not fixed yet. I still can't add card.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Rooted problem

Fri Sep 30, 2016 3:23 am

chrisb wrote:
Android pay, is it fixed yet?



Hello
we are still find solution , but there could you help to gather a feedback from the your phone?

could you just help us to record a short video with MTKlogger to record you using process about Android pay.
Then send us the file we need to figure out the reason for this problem ?

And please know the video should be only recorded with Mtklogger as we demonstrate
In video one (Teach you how to record something via MTK logger)
https://youtu.be/TIvPt5qFutM

After successfully go into the recording mode with MTKlogger.
Please then try to use open the android app and add your bank cards.
Then there should be a error indications. Just stops here for some time.
And then finish the recording tasks.

How to finish the MTK Logger recording and find the MTK log file to copy it to us , you can refer to video 2
https://youtu.be/LUEdurEZ_A0

Then useful files you send us will help us to find the true reason soon and release a one can completely solve this problem.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Rooted problem

Fri Sep 30, 2016 3:25 am

razcorz wrote:
chrisb wrote:
Android pay, is it fixed yet?


No , not fixed yet. I still can't add card.



Hello
we are still find solution , but there could you help to gather a feedback from the your phone?

could you just help us to record a short video with MTKlogger to record you using process about Android pay.
Then send us the file we need to figure out the reason for this problem ?

And please know the video should be only recorded with Mtklogger as we demonstrate
In video one (Teach you how to record something via MTK logger)
https://youtu.be/TIvPt5qFutM

After successfully go into the recording mode with MTKlogger.
Please then try to use open the android app and add your bank cards.
Then there should be a error indications. Just stops here for some time.
And then finish the recording tasks.

How to finish the MTK Logger recording and find the MTK log file to copy it to us , you can refer to video 2
https://youtu.be/LUEdurEZ_A0

Then useful files you send us will help us to find the true reason soon and release a one can completely solve this problem.
 
chrisb
Posts: 76
Joined: Mon Sep 19, 2016 5:50 am

Re: Rooted problem

Sat Oct 01, 2016 10:50 am

You can run this yourself

1. install android pay
2. Open the application
3. Press add card

It fails at this point, no need to add a card
 
Tim.strange
Posts: 20
Joined: Fri Sep 16, 2016 1:06 am

Re: Rooted problem

Tue Oct 04, 2016 6:08 am

This is starting to sound a bit dodgy. So it's so insecure that the banking apps wont work, now you're asking for more details, using logging software while entering bank card details? Who knows what information you can skim with that. I'm not an IT professional, and not into conspiracy theories. But I'm starting to wonder about your intentions.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Rooted problem

Thu Oct 06, 2016 5:44 am

Tim.strange wrote:
This is starting to sound a bit dodgy. So it's so insecure that the banking apps wont work, now you're asking for more details, using logging software while entering bank card details? Who knows what information you can skim with that. I'm not an IT professional, and not into conspiracy theories. But I'm starting to wonder about your intentions.



So sorry for all the inconvenience, but we just want to solve the problem as soon as possible.
it is ok if you do not want to record such a video for us.

All the feedbacks from you have been passed to the software team, now please wait for the next solution.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Rooted problem

Thu Oct 06, 2016 5:47 am

nezdravanul wrote:
Hello Admin, any news in this matter?


Tech team are still testing and finding a better solution. please wait and we will share the solution as soon as possible when it is available.
Thanks !

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