Hello

Has somebody a solution for this problem ? I need help, I have the same problem after I turned off the glove mod

Sorry for my approximate English.

Hey.
Recently, a common effort of members of the 4pda forum revealed a problem with the restart of the phone during a conversation. As it turned out on some revisions of the touchscreen (0x01 for me) if you apply a palm or several fingers to the unlocked display and hold for a little more than 30 seconds, the phone restarts. Apparently the same thing happens when talking, when the ear is in contact with the display for a long time.
Apparently because of different revisions of the touchscreen there are problems with the drivers of these touchscreens.

 Blackview, can you still somehow react to the comments of your customers? You certainly are good fellows, that you try to support updates. But you have complicated your own life by creating such a large number of revisions of touchscreens, because of which a lot of problems arise.
I ask you to deliver this information to specialists working on ROM.

Ready to be a beta tester for ROM on the device with 0x01 revision of the touchscreen.

Sorry for my english.

I'm sorry, but my new phone has a problem with the touchscreen
https://youtu.be/YF6Jc4foImI

Which firmware do you have currently installed?

*#*#3646633#*#* go to touch screen settings then go to "tpd_em_debounce_time1" change the value to 2
It works only for a short time and the Setting goes back to the old value...

hjz6481 wrote:

*#*#3646633#*#* go to touch screen settings then go to "tpd_em_debounce_time1" change the value to 2

Screenshot_20170726-051223.png

This command does not work!
Do you do this on the last firmware (0708)?

I hate when someone post something with no good explanation!
*#*#3646633#*#* can not be activated, only Engineer Mode with *#9646633# works, but there is not touch screen option or something like hjz6481 post. Can u be more specific how to do this ?
regards

sorry this is my konfiguration

If you are affected by this issue of bad working touch screen after changing glove-mode-status please contact your seller to exchange the device. Sorry for this inconvenience. (Only) if you don't receive help by the seller please contact us with all your buying details (shop, date, order-number, ...).

I will now close this thread.