Blackview User Forum

 
Phil
Posts: 245
Joined: Sat Oct 22, 2016 2:22 pm

Re: Popup ADS

Wed Mar 15, 2017 1:49 pm

Don Harry wrote:
@Phil
i needed to install the FOTA Fix App by hand.


But did the app any changes or could you immediately read the posted message meaning "everything OK". I would be surprised if the app can fix 20161025 but not 20161011. I guess the newer FOTA version is implemented in the system by blackview beginning with 20161025.
 
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Don Harry
Posts: 108
Joined: Tue Sep 06, 2016 3:07 pm

Re: Popup ADS

Thu Mar 16, 2017 6:55 am

Hi,
as far i remember, i installed it end of December, and the first message, after running the app, was " FOTA updated".
 
Matt
Posts: 9
Joined: Sat Oct 29, 2016 5:09 pm

Re: Popup ADS

Fri Mar 17, 2017 10:48 am

With the pop-ups, I've always just disabled all notifications for the native launcher, and installed a different launcher. Seems to have worked for me, so far.
 
Whalleyrange234
Posts: 2
Joined: Sat Apr 15, 2017 12:25 pm

Re: Popup ADS

Sat Apr 15, 2017 12:33 pm

Hi Blackview,

This is my second Bv6000. I bought a new one cause my last was excellent with no problems, but was sadly misplaced.

I'm also experiencing lots of pop ups which are making my new phone unusable!
They are every time I unlock phone or select an app to open. It is stopping me from answering calls!

Have done a malware check and get two uninstallable applications. HTMLViewer and wireless update (fota).
I have disabled both but it has not helped.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Popup ADS

Wed Apr 19, 2017 9:28 am

"Hi friend, thanks for getting in touch.
1. Before the problem happens, did you set something with your phone or install some app on your phone?
2. If you can send us the related log, then we can well locate the problem.
enter into the engineer code(by#9646633#)--log and debugging--MTk logger--click the red icon on the bottom of the screen to start--while the problem comes out, click the button""stop""
Then connecting your PC and send us the MTK log file and time of problem happening."

Also please send us the wireless update information:
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