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Service points

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Mike
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Joined: Wed Aug 03, 2016 12:26 am

Service points

Wed Aug 10, 2016 6:24 am

Since my phone (BV6000) is broken due to the flashing of the firmware...

Is there a list of service points for Blackview?

Thanks

M
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blackview_admin
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Re: Service points

Wed Aug 10, 2016 7:39 am

Mike wrote:
Since my phone (BV6000) is broken due to the flashing of the firmware...

Is there a list of service points for Blackview?

Thanks

M



Hi,

The phone doesn't work after flashing ?

Best regards,
Admin
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Mike
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Re: Service points

Wed Aug 10, 2016 8:39 am

Yes, completely dead, see my other comment in the thread. I did all the steps like you described, and it flashed, but now it is dead. Flash program recognize it shortly, but cant flash again, no screen nothing.
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mobosenshi
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Re: Service points

Wed Aug 10, 2016 9:24 am

You have to contact the seller. I believe warranties are via the seller.
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blackview_admin
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Re: Service points

Thu Aug 11, 2016 6:04 am

Mike wrote:
Yes, completely dead, see my other comment in the thread. I did all the steps like you described, and it flashed, but now it is dead. Flash program recognize it shortly, but cant flash again, no screen nothing.


Hi,

Also flash it on windows 10 64 bits ?

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Admin
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blackview_admin
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Re: Service points

Thu Aug 11, 2016 6:07 am

blackview_admin wrote:
Mike wrote:
Yes, completely dead, see my other comment in the thread. I did all the steps like you described, and it flashed, but now it is dead. Flash program recognize it shortly, but cant flash again, no screen nothing.


Hi,

Also flash it on windows 10 64 bit like we said in the flash manual , and which manual you follow ?

Best regards,
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Mike
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Joined: Wed Aug 03, 2016 12:26 am

Re: Service points

Thu Aug 11, 2016 9:12 am

Yes, win 10, 64bit.
So there is no service after warranty? The seller will take it within warranty of course, but after this? Buy a new one?
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Treepro.Taufkirchen
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Re: Service points

Thu Aug 11, 2016 3:56 pm

Is there service within warranty? Because I have no clue how to get in touch.
BV6000_Blackview_V01_20160608 - initialized 2016.07.25 :geek:
Baseband-Version MOLY.LR11.W1539.MD.MP.V10, 2016/05/16 17:29
Kernel-Version 3.18.22\root@agold1504 #10\Wed Jun 8 09:52:16 CST 2016
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blackview_admin
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Re: Service points

Fri Aug 12, 2016 6:19 am

Mike wrote:
Yes, win 10, 64bit.
So there is no service after warranty? The seller will take it within warranty of course, but after this? Buy a new one?



Hi,

You can cntact with seller to ask for a repair if this meet the warranty. If seller approve your warranty, you ship to them , and they will bring
products to us for a fix. For details , you need to talk with your seller.

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Mike
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Joined: Wed Aug 03, 2016 12:26 am

Re: Service points

Fri Aug 12, 2016 7:00 am

And outside of warranty?
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