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Qkeez
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Joined: Mon Aug 01, 2016 12:14 am

BV6000 "Can't connect to the camera"

Mon Aug 01, 2016 12:20 am

When I turn on the camera app it says "Can't connect to the camera". What may be the reason? How to fix it? It sometimes works
 
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blackview_admin
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Re: BV6000 "Can't connect to the camera"

Mon Aug 01, 2016 6:58 am

Qkeez wrote:
When I turn on the camera app it says "Can't connect to the camera". What may be the reason? How to fix it? It sometimes works



Hi,

you can try a factory reset to see if problem can be sloved.

Best regards,
Admin
 
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Qkeez
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Posts: 10
Joined: Mon Aug 01, 2016 12:14 am

Re: BV6000 "Can't connect to the camera"

Wed Aug 03, 2016 10:39 pm

It didn't help. Now phone freezes everytime I click something on screen in camera application. I still can take photos with physical button though. How to fix it?
 
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Qkeez
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Posts: 10
Joined: Mon Aug 01, 2016 12:14 am

Re: BV6000 "Can't connect to the camera"

Tue Aug 23, 2016 5:38 pm

Factory reset did not help at all.
 
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blackview_admin
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Re: BV6000 "Can't connect to the camera"

Wed Aug 24, 2016 8:45 am

Qkeez wrote:
It didn't help. Now phone freezes everytime I click something on screen in camera application. I still can take photos with physical button though. How to fix it?



Hi,

You can try to update the firmware.

Best regards,
Admin

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