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akitaro
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Posts: 2
Joined: Wed Jul 12, 2017 10:43 pm

Process system isn't responding....

Wed Jul 12, 2017 10:58 pm

Hello everyone,

This morning I got this message "Process system isn't responding. Do you want to close it ? Wait / OK." and nothing happens if I press Wait or OK.
I am limited to Restart/Shut Off and can't do anything else with it. I've tried restarting in safe mode but it only does a regular restart.

What are my options in this case ? Should I contact the seller to get it replaced coz it's only 7 month old so it should be under warranty still,
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Process system isn't responding....

Thu Jul 13, 2017 10:20 am

If that message comes again and again you may try a update or/and a factory reset.
(If possible save your personal files before that, they may get deleted through this)

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