Blackview User Forum

 
bvbw
Topic Author
Posts: 278
Joined: Tue Nov 29, 2016 8:33 am
Location: France

Spooler impress problem

Mon Jul 03, 2017 9:09 pm

I cannot print with the command "print" in various apps (ex Gmail, Office suite, ... etc ...) message is "Spooler impress stop"
I can print any file txt pdf jpg with special print apps (brother, hp, ...) without problem !
Is it possible to give me a patch for re-install the Spooler impress service in system apps or i have to flash over the rom to fix it ?
Thanks
 
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blackview_admin
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Re: Spooler impress problem

Tue Jul 04, 2017 2:22 am

bvbw wrote:
I cannot print with the command "print" in various apps (ex Gmail, Office suite, ... etc ...) message is "Spooler impress stop"
I can print any file txt pdf jpg with special print apps (brother, hp, ...) without problem !
Is it possible to give me a patch for re-install the Spooler impress service in system apps or i have to flash over the rom to fix it ?
Thanks


Have you tried clearing the apps cache?
 
bvbw
Topic Author
Posts: 278
Joined: Tue Nov 29, 2016 8:33 am
Location: France

Re: Spooler impress problem

Tue Jul 04, 2017 2:27 am

Yes, no success.
 
bvbw
Topic Author
Posts: 278
Joined: Tue Nov 29, 2016 8:33 am
Location: France

Re: Spooler impress problem

Tue Jul 04, 2017 4:03 pm

Is it a bug only in my phone or a ROM problem more general since update Nougat 7 ?
Can some users test print command in GMail app ?
Thanks
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Spooler impress problem

Wed Jul 05, 2017 1:18 am

bvbw wrote:
Is it a bug only in my phone or a ROM problem more general since update Nougat 7 ?
Can some users test print command in GMail app ?
Thanks


Try downgrading to see if the problem persists.
 
bvbw
Topic Author
Posts: 278
Joined: Tue Nov 29, 2016 8:33 am
Location: France

Re: Spooler impress problem

Wed Jul 05, 2017 3:14 am

blackview_admin wrote:
Try downgrading to see if the problem persists

No thanks, i don't want ... Too many bugs in previous version ! Hope next version will fix this problem for me ...

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