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Remmie63
Topic Author
Posts: 3
Joined: Wed Jun 28, 2017 5:13 pm

Phone freezes

Wed Jun 28, 2017 5:36 pm

Hi, my phone freezes with error message:"Process system does not respond". On the background f.i. apps keep coming in, but can't open them. When i double push the on/off button the camera starts up but no photo's can be taken. The error message stays on top. Can't restart the phone.
I had some problem for a week when starting the phone from standby. It took about 1/2 a minute to start up.
Hope for a solution.
Regards, Remco
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone freezes

Thu Jun 29, 2017 7:47 am

try a factory reset in recovery mode (will also delete your data/settings!):
- Press Power and Volume up together for around 10 Seconds
- Then the open android with red triangle is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now
 
iMacOSX
Posts: 9
Joined: Tue Jan 10, 2017 10:12 pm

Re: Phone freezes

Sat Jul 01, 2017 6:04 am

This not work:/
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone freezes

Mon Jul 03, 2017 3:11 am

iMacOSX wrote:
This not work:/


Re-flash using sp flash tool as it will perform a "clean" flash of the rom.

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