Hello,
You will never get a working replacement if you should ever get what I got. The few they sent out was incomplete back shells with the new speaker glued in place. Other vital glued components was missing so it can never be used as a solution. It is clear that they never tried this fix themselves. Please see my more detailed post here:
viewtopic.php?f=142&t=115070I seriously doubt that they will ever send out a new batch with complete shells to backup their warranty. You are left alone sitting on a pole in the lake with this one. This is something that should end with legal actions and law suit. However, they will not stay in business for long anyway.
This is my last statement regarding anything produced by Blackview. I will NEVER EVER buy anything from them again EVER! Over and out.