Hi everybody, thanks for all your waiting. 166 black speaker accessories been shipped out on April 18, the tracking number will be notified the consignee by email.

I haven't got any email...

I have also received no mail.

Addendum: On April 19th an email came

We will continue processing this speaker replacement which happened before January 2017.
We published notice on FB , sending email to service@blackview.hk before January, after verification you can get free replacement about speaker accessories.
On FB notice it has mentioned deadline.

Witam ,a co z tymi użytkownikami telefonu co nie mają facebooka i dowiedzieli się za póżno.Ja już prawie nie słyszę dzwonka.Jeżeli jest usterka to wymiana należy się wszystkim.Ja zgłoszenie wysłałem 1.02 2017 i nie wiem czy będzie uwzględnione .Proszę o odpowiedz co mam robić i jak naprawić telefon.Kupiłem go 10.2016

Hej,

Zapomnij, że skleją po polsku. Tył obudowy możesz kupić na aliexpresie. Miesiąc czekania i będzie. Wiem, ze wolałbyś wymianę gwarancyjną, ale ludzie czekają na części miesiącami.

Forget the will understand Polish. Back of the case yo may buy on Aliexpress. One month waiting is better than few months the people usually wait for warranty replacement parts.

I've just ordered front and battery at Aliexpress after trying to get support for almost 2 months (see viewtopic.php?f=142&t=112164). BV hides behind sellers that don't apply one year warranty the BV says their phones have. Forget the support.

Hello, I have a BV6000 since July 2016 with a mediocre sound of the rear speaker
. Seen this topic, the new speakers are better qualities or it is a chance of two
to fall on the same speaker quality as that sold with the original smartphone ??

I got mail. Thank you.

I got email thanks!

Is this a different speaker then the original or is it the same?